By Janita Kapoor
There’s no denying the current trend of offshore remote teams!
Establishing an offshore remote team is an effective approach to address the ongoing skills shortage, gain a competitive edge, and deliver higher quality results. However, efficiently managing remote teams can be a challenge. Here are five tips to help your firm effectively manage your time, energy, and resources:
Set clear expectations and methods of engagement: Clearly define work schedules and establish accountability. Setting expectations for the frequency, means, and preferred timing of communication with the team will establish clear guidelines for managing workflow.
Prioritize communication: When employees work remotely, frequent and detailed communication is crucial, even if it may seem excessive at times. Overcommunicate information to ensure everyone is on the same page. Additionally, it’s important to recognize that communication tools are only effective when utilized effectively by the team members. Understand how and why you communicate with and among each other.
Build trust and inclusion: Consider your offshore team as partners and make them feel like integral members of the company, just like any in-house employee. By including them in internal meetings, you help them gain a better understanding of your company’s processes, leading to improved task completion.
Establish an organized workflow: Streamline your workflow to minimize errors and enhance overall efficiency. This will enable you to make faster, smarter decisions, while empowering your remote team to collaborate in a more productive and agile manner.
Provide instant feedback and acknowledge achievements: Feedback is crucial in managing any team, especially when it comes to an offshore team. Providing feedback ensures the quality of the results and helps identify areas that need improvement or adjustments. Often, remote workers do not receive enough recognition for their hard work. Pay attention to their achievements and express appreciation, as this significantly boosts motivation and performance.
Managing remote teams can be challenging, but despite the distance, it is possible to create a strong, inclusive team culture that enhances employee engagement and increases organizational productivity. By making your remote team feel just as important as any other employee, you will foster successful collaboration.